Order analysis
A multi-step survey: tell us how your company works and XTrust will prepare a free analysis - what is worth maintaining, developing and automating.
Company
- Company name
- Company website address
- Industry
- Company size
- Contact person
- Contact e-mail
- Request context (technical parameter)
- Request source (technical parameter)
Systems
- What systems does the company use?
- Where are the systems hosted?
- Does the company already have a website?
- What is the site's main goal (sales, image, a customer panel, something else)?
- Which system is most critical to the business?
- Anything else about your systems?
Maintenance
- Hosting
- SSL certificate
- Backups
- Updates
- Are the systems monitored?
- What is monitored and by whom?
- How do you find out about outages?
- Have backups ever been test-restored?
- What is the biggest pain in day-to-day maintenance?
Changes & development
- How do you request a change in your systems today?
- Who implements changes?
- How long do you usually wait for a change?
- What is a problem in the current process?
- What do you plan to develop or change soon?
Automation
This is the most important part: tell us about the manual work. This is where we usually find the biggest savings.
- Which activities are done manually and repeatedly?
- What requires constant human attention?
- Is data moved manually between systems?
- Which data, between which systems?
- How often is this process performed?
- How many people are involved in this process?
- How much time per week does this manual work take?
- What would you automate if there were no constraints?
Expectations
- Which areas interest you?
- When do you want to start?
- Preferred contact method
- Anything else we should know?